Soudia Crockeries – Terms & Conditions
- Introduction
By using our website (soudiacrockeries.com), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing any order.
- Products & Pricing
We strive to present accurate product descriptions and images.
Prices are subject to change without prior notice.
Product availability depends on current stock.
- Orders & Payment
Customers must provide correct information while placing orders.
We accept Cash on Delivery (COD) and online payment methods.
We reserve the right to cancel orders if incorrect or incomplete information is provided.
- Delivery & Shipping
Standard delivery time is 2–7 working days.
Delivery charges vary depending on the product and location.
Delivery may be delayed due to unavoidable circumstances like natural disasters or strikes.
- Return & Exchange Policy
If you receive a faulty or incorrect product, you must notify us within 3 days of receiving the order.
Products must be returned with original packaging and invoice.
Used, damaged, or altered products are not eligible for return or exchange.
- Privacy Policy
We are committed to protecting your personal information.
Your data will not be shared with third parties without your consent, except as required by law.
- Limitation of Liability
Soudia Crockeries is not liable for any technical issues or inaccuracies on the website.
We are not responsible for any direct or indirect damages resulting from the use of our products.
- Legal Compliance
All transactions and operations are governed by the laws of Bangladesh.